Privacy notice

Renticulate is the service at renticulate.com, in Perth and in Singapore. Questions about your personal data go to renticulate@gmail.com.

For a Singapore registration, that address is the business contact under the Personal Data Protection Act 2012 (PDPA). We have not named a separate data protection officer. Write to that address with the subject “Privacy” and we will answer.

When you create an account you say whether you are registering from Perth or Singapore. That choice is stored on the account. Accounts that already existed before the question was asked are registered in Perth.

Perth registrations: we handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). We do that as our standard for Perth accounts.

Singapore registrations: we handle personal data in line with the PDPA, including consent, purpose, access, correction, protection, retention, and transfers out of Singapore.

Looking at the other branch does not change which rules apply. The registration on the account does. A waitlist signup follows the branch of the form you used.

An account stores your email, a hash of your password (not the password itself), and whether you registered from Perth or Singapore.

If you write a profile, we store your name, suburb or neighbourhood, bio, household, pets, what you are looking for, and a photo if you add one.

The waitlist stores your name, email, whether you rent or let, and your suburb or neighbourhood, so we can write when early access opens.

Two cookies remember state. renticulate_session keeps you signed in. renticulate_branch remembers Perth or Singapore so we do not ask on every visit. We do not use advertising cookies, and we do not collect a phone number.

We use it to create and protect the account, to show the profile you choose to publish, to email a confirmation or a password reset, to open the branch you asked for, and — if you joined the waitlist — to tell you when early access opens.

We do not sell personal data. We do not use it for a new purpose unless you agree, or the law requires it. You can withdraw consent for the waitlist email, and you can delete the account.

A public profile shows the name, photo, suburb or neighbourhood, bio, and household details you choose to share. It does not show your email, and it does not show whether the account is registered in Perth or Singapore.

The people who administer Renticulate can see account emails and the registration branch, so they can verify a person and answer a privacy request. Nobody else can.

renticulate_session is set when you sign in. Page scripts cannot read it. On renticulate.com it is scoped to .renticulate.com, so the same sign-in can work on trade.renticulate.com when that site uses this account. It lasts 30 days, or until you sign out.

renticulate_branch stores the word perth or singapore. You can change it with the Perth and Singapore switch at the top of the page. It is not a tracking identifier. It lasts a year.

The site is hosted on Vercel, the database is on Neon, and email is sent through Resend. Those providers may process data outside Australia and outside Singapore, including in the United States.

For a Singapore registration we transfer personal data overseas only where the recipient is obliged to protect it to a standard comparable to the PDPA. For a Perth registration we take reasonable steps so an overseas recipient handles it in line with the Australian Privacy Principles.

Profile photos are kept in a private store and shown through this site. They are not published as an open file link.

Account email confirms the address or resets a password. Waitlist email is the note you asked for when early access opens. We do not send marketing unless you have asked for it.

If we send a commercial email, it will name Renticulate, include renticulate@gmail.com, and include a way to stop further marketing. That is what the Spam Act 2003 (Cth) requires for Perth, and what the Spam Control Act 2007 requires for Singapore.

We do not collect phone numbers, so the Do Not Call rules on calls and text messages do not arise. You can ask us to stop emailing you at any time.

You can see and edit your profile while you are signed in. For a copy of the personal data we hold, a correction, or to withdraw consent, email renticulate@gmail.com. Withdrawing consent does not undo a use the law still allows. It does stop the use that depended on the consent, including waitlist email.

If you are in Singapore and you are not satisfied with our answer, you can contact the Personal Data Protection Commission. If you are in Australia, you can contact the Office of the Australian Information Commissioner.

We keep an account while it exists. Delete my account removes the profile, the photo, the sessions, and any waitlist row that uses the same email. We do not keep a separate copy of the account after that.

A host’s ordinary error log may mention an address for a short time and then expire. We do not build an archive of deleted accounts.

If a breach is likely to cause significant harm, we will tell the people affected. Where the PDPA requires it, we will also tell the Personal Data Protection Commission. Where the Australian Notifiable Data Breaches scheme requires it, we will tell the Office of the Australian Information Commissioner.

Renticulate is for adults who rent, let, or arrange work on a home. We do not ask anyone under 18 to create an account.